Featured Post What Does Personalization Even Mean Anymore?

In the early 1900s, psychologists coined the term semantic satiation, the phenomenon when a word or phrase is repeated so much that it temporarily loses meaning. The listener perceives it as repeated meaningless sound.

The Intersection of AI and Travel
  Cover of magazine with title 'Amazing Artificial Intelligence Simulation'

Chatbots are 50 years old, so why do they Only Matter Now?

1966—the year programmers first created the technology that would become today’s chatbots. Her name was Eliza, and she mimicked human conversation. The first real attempt at using an AI-based bot, however, was in 1988 with Jabberwocky. Siri came alon…

The Intersection of AI and Travel
  Chatbot on a mobile device

How WayBlazer's Dynamic Personalization Drives Results for Travel Companies

Finding one or two core objectives to pursue is good practice for any company. The best core objectives have a long horizon — ie, things that will be true for that company well into the future. At WayBlazer, one of our core objectives is to create th…

Scott Goldberg
VP of Business Development & Marketing
  Photo of a business man inside a hotel room

AI Strategy for Hotels goes Beyond Alexa

Proposals for new technologies are hitting hoteliers’ desks at breakneck speed: mobile kiosks, mobile keys and concierges, artificial intelligence (AI), virtual reality, even robotic staff. It’s a lot to digest when you’re tasked with figuring out wh…

The Intersection of AI and Travel
  Diagram of chatbot tasks

Task-oriented chatbots at WayBlazer

At WayBlazer, we’re using AI-based chatbots in a couple of scenarios. We use a task-oriented chatbot to help users focus on booking a hotel/flight or finding a spot in the world to vacation next. These chatbots are not general knowledge chatbots that…

Carter Brooking
Sr. Software Engineer
Chao Pan
Sr. Machine Learning Engineer